Specified commercial transactions

Seller (business operator)

The Establish LLC (Godo Gaisya)

Person responsible for operations

Yukiko Ikeda, managing member (business executive)

Address

〒150-0043 8B Futaba Building, 1-16-6 Dogenzaka, Shibuya-ku, Tokyo, Japan

Phone

Please contact us by email first. (Add a phone number here if you publish one.)

Email

Website URL

As published on this site

Fees (including tax)

Quoted per project or agreement. Estimates are provided before contract conclusion.

Charges other than service fees

If applicable: consumption tax, bank transfer fees, third-party license costs, travel expenses — as stated in each quotation.

Payment method and timing

Bank transfer or other method agreed in writing. Timing (e.g. deposit / balance on delivery) is set out in each contract.

Service provision timing

Delivery schedule is defined in each proposal or contract (e.g. design milestones, go-live date).

Cancellation and termination

Cancellation, withdrawal, and termination of a specific engagement follow the written quotation or contract between you and us, and applicable law (including the Consumer Contract Act of Japan and the Act on Specified Commercial Transactions where they apply to you as a consumer). Where a statutory cooling-off or similar right applies, we will comply with the required procedures and timelines.

For bespoke services (such as custom web work or creative production), once we have begun performance in reliance on your order, cancellation may require settlement of fees for work already performed and reasonable costs incurred, as stated in your agreement. Digital deliverables and custom services cannot be returned like retail goods; deposit rules, balance timing, refund eligibility, and deadlines are set out in each proposal or contract.